Hardware Wallet

Secure your crypto. Be your own bank.

Ledger Nano S Plus

USB-C Secure Element LCD Screen 5500+ Assets Desktop/Mobile Cold Storage

Frequently Asked Questions

Everything you need to know about hardware wallets

What is a hardware wallet?
A hardware wallet is a physical device that stores your cryptocurrency private keys offline. It's the most secure way to store crypto because your keys never touch the internet, making them immune to online hacking attempts, malware, and phishing attacks.
How do I set up my hardware wallet?
Setting up is simple! Connect your device to your computer or phone, follow the on-screen instructions to create a new wallet, write down your 24-word recovery phrase securely (never store it digitally), set a PIN code, and you're ready to start storing your crypto safely. We provide detailed setup guides with every purchase.
Are these wallets authentic and genuine?
Yes! All our hardware wallets are 100% authentic and sourced directly from official manufacturers like Ledger, Trezor, and SafePal. We guarantee genuine products with full manufacturer warranty, support, and tamper-evident packaging. We never sell used or refurbished devices.
What if I lose my hardware wallet?
Don't panic! As long as you have your 24-word recovery phrase saved securely, you can restore your entire wallet on a new device. Your crypto isn't stored on the device itself - it's on the blockchain. The device just holds your keys. This is why it's absolutely crucial to keep your recovery phrase safe, private, and never share it with anyone.
How long does delivery take in Nigeria?
We offer fast delivery across Nigeria. Orders within Lagos are typically delivered within 1-2 business days, while other locations may take 2-4 business days depending on your state. We provide tracking information for all orders so you can monitor your delivery in real-time.
Can I return my hardware wallet if I'm not satisfied?
For security reasons, we only accept returns for unopened, sealed devices within 7 days of delivery. Once a device is opened and initialized, it cannot be returned to ensure the security of all our customers. However, if you receive a defective device, we'll replace it immediately under manufacturer warranty.
Which hardware wallet is best for beginners?
The Ledger Nano S Plus is perfect for beginners - it's affordable, easy to use, and supports over 5,500 cryptocurrencies. If you want Bluetooth connectivity for mobile use, the Ledger Nano X is an excellent choice. Both come with intuitive apps and comprehensive setup guides.
Do you offer customer support after purchase?
Absolutely! We provide 24/7 customer support via WhatsApp, email, and phone. Our expert team is always ready to help you with setup, troubleshooting, or any questions about your hardware wallet. We also provide free setup guides and video tutorials.

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